All feedback is important to us and helps us to continue improving the Customer Experience
Always polite and courteous and deliver on time
good service from rec option to delivery and billing
Excellent service and delivery
Excellent advice and service. Prompt delivery. Wouldn't hesitate to recommend
Fast efficient service. My tank isn’t the easiest to fill and I couldn’t be on site to help. I wouldn’t have known the delivery had been made without the invoice in the letterbox. Thank you. .
usual friendly driver.
Prompt and courteous delivery, competitive price
First delivery since Carnforth take over. Very pleased there was no decline in service provision.
Excellent as always, thank you Team!
Excellent, friendly communication, order placed and dutifully delivered on time.. great team and product.
Good & on schedule as usual
The service has always been excellent. The staff are great and extremely helpful. Deliveries are always on time. Credit to all who work there
Everything from phone calls for prices on Numerous occasions Due to Kerosene prices continuously Fluctuating to placing my order, Delivery The Drivers out on the Roads & Payment of my Account, All The Staff, from Allan Stobart Fuels I have Dealt with R a credit to the Company. Also The Delivery Driver's Also Completed The Filling of my Tank Follwing instructions without Me Being Present at The Delivery. The Office Staff also liase Re The Delivery Details Via Email & Text Messages to take any Stress out of My Kerosene Order Keeping my Hot water & Home Warm Stress Free. If All Companies In Business Follow this Ethos Dealing with Customers They should have Nothing to Complain About. Dealing with Allan Stobart Fuels.
Efficient and professional service Pitty about the price !!
Excellent, couldn’t fault the delivery.
Very efficient and friendly
Happy with the price, delivery and service offered by Allan Stobart's
Excellent. We’d been let down my a different company. Stobart’s offered us a slightly lower price. Told us when they’d deliver. Delivered when they said they would. The 4 wheeler tanker couldn’t get through the gate. The operative parked the vehicle and used the full length of his hose to deliver it. He was courteous and professional. We were well impressed.
The phone always gets answered promptly. Whoever you speak to is polite, well informed, and helpful. You are kept up to date with the progress of your order.
Prompt & delivered with courtesy
For over four decades, Allan Stobart Fuels has
been your trusted local fuel supplier and we take pride in delivering
exceptional customer service and competitive prices. Proudly serving homes,
farms, and businesses across Cumbria and southern Scotland, we provide reliable
fuel solutions tailored to your needs. Please take advantage of our Savers Plan Direct
Debit scheme, where you can pay a manageable monthly amount and build credit
for future heating oil deliveries. This flexible plan ensures you're always
prepared, making it easier to budget for your heating needs throughout the
year. Allow us to track your fuel levels and schedule deliveries as needed with
our tank monitoring service so that you can focus on what matters most without
worrying about your tank running low.
Use our fuel cards nationwide at a wide network of UK Fuels sites to streamline your fuelling process and benefit from
competitive prices and monthly invoicing.
In addition to fuel, we also offer a wide range
of fuel tanks, lubricants and additives, and our dedicated team is always on
hand to assist you, ensuring you receive the best products and service every
step of the way. Whether you're heating your home, fuelling your farm, or
powering your business, Allan Stobart Fuels is here to ensure you receive
top-quality fuel with a commitment to excellence.