All feedback is important to us and helps us to continue improving the Customer Experience
Always been very good both delivery and speaking to the staff in office for payment.
I ordered my oil on the 3 rd of March , which was confirmed later that day by Email. The order was delivered on the afternoon of 11 th of March .By which time the trouble in the Middle East had started so I was a bit apprehensive about the price of heating oil. Fair play to Stobarts I was charged the same price as they quoted on ordering. Having heard of some horror stories of orders being cancelled and customers being told to re order, I was pretty relieved. Having used Stobarts for a number of years now I would not use anyone else. If you’re using the best, just stick with it. Thank you!!
I have been with you for many years and have never had any cause for complaint. The receptionist is always polite and helpful and delivery prompt.
Great company to deal with. Friendly and efficient staff always ready to help. Well worth 5 stars
Very helpful. Delivered without any fuss to a tricky location.
Really good service very polite delivery driver well done
Half a tank delivered next day during difficult times. Always helpful and reliable.
Nothing bad about it apart from the prices
Good service and helpful drivers
Friendly team and excellent service always helpful and try to ger order to you asp
Easy to order, there in a few days
As usual, always very helpful and friendly over the phone. Keep you updated on delivery. Drivers always deliver with care as our tank is not easy.
Good communication, speedy and efficient service.
From the phone call to the delivery ??
Always great service from Allan Stobart, shame about the price! But obviously out of there control.
Very professional. Not needed to be home .
They always advise me the day before so I can make plans to give them access.
Always excellent Staff very helpful especially during this difficult time. Would like to thank Chelsea for all her help and understanding when trying to get oil delivery.
Appreciated that it is a difficult time for all supplying and using domestic oil fired heating. I ordered a refill of my tank and was told that the date for delivery would be in 10 days time and indeed it was. Understandably you could not provide the price per litre until the day of delivery. When the invoice came, after the various news items I'd heard covering the price increase, the bill was not quite as frightening. It will still blow our budget but we need the kerosene.
Excellent serviice as always.Delivery lads are excellent and always on time.
For over four decades, Allan Stobart Fuels has
been your trusted local fuel supplier and we take pride in delivering
exceptional customer service and competitive prices. Proudly serving homes,
farms, and businesses across Cumbria and southern Scotland, we provide reliable
fuel solutions tailored to your needs. Please take advantage of our Savers Plan Direct
Debit scheme, where you can pay a manageable monthly amount and build credit
for future heating oil deliveries. This flexible plan ensures you're always
prepared, making it easier to budget for your heating needs throughout the
year. Allow us to track your fuel levels and schedule deliveries as needed with
our tank monitoring service so that you can focus on what matters most without
worrying about your tank running low.
Use our fuel cards nationwide at a wide network of UK Fuels sites to streamline your fuelling process and benefit from
competitive prices and monthly invoicing.
In addition to fuel, we also offer a wide range
of fuel tanks, lubricants and additives, and our dedicated team is always on
hand to assist you, ensuring you receive the best products and service every
step of the way. Whether you're heating your home, fuelling your farm, or
powering your business, Allan Stobart Fuels is here to ensure you receive
top-quality fuel with a commitment to excellence.
