All feedback is important to us and helps us to continue improving the Customer Experience
Top class service all round, fast, friendly and professional. Wouldn't go anywhere else for our oil supply. Thank you to all at Allan Stobart's!
Helpful phone support. Good delivery driver.
Hello, I am delighted to do this survey, my Watchman had stopped working properly so consequently I ran out of heating oil, I phoned Stobart oil spoke to a lovely lady I explained to here that I was 75 years of age and they delivered the next working day, wonderful, big thank you Derek
received the order within 3 days of booking so great. driver was friendly and helpful. good price as well
As always an excellent service from Allan Stobart. Easy to place your order and quick professional delivery. Can highly recommend.
I have been a customer for twenty years and ASF are brilliant. Never let me down. I won’t change suppliers now. Thank you.
Easy ordering prices, good prices and great overall service.
Quick service. Came when they said they would.
Straightforward, friendly and delivery on time. Helpful driver, no problems fr9m start to finish
The service was excellent, I needed heating oil in a hurry as I’d overestimated my supply, they were great from start to finish as always and we appreciate them very much! Our location is remote so their speedy re supply was much needed. Thanks so much
Website really customer friendly. Easy to order. Delivered when they said. Delivery notification really efficient. Delivery went well. Will continue to use.
Careful, efficient service with no disruption at all.
As allways one phone call job done we wouldn't use any one else
Excellent all round , staff answering the phone from delivery, thankyou
Staff always friendly, helpful and professional and the order process is straightforward. Orders are efficiently recorded, updates on expected delivery helpful and invoice schedule timely and effective. The downside is that prices for heating oil need to be keener as they are not the cheapest around; they need to be!
Excellent team. They went above and beyond to rearrange my delivery as installation of the tank went overdue. Kept me up to date throughout. Very happy with the overall service
Prompt , pleasant, efficient service, which is why we are regular customers.
Excellent customer service and delivery - can't recommend enough. Good prices too so what's not to like!!
All on time and a competitive price and confirmed by email with delivery date. Your drivers are courteous and always appear to have a smile!
Really helpful staff
For over four decades, Allan Stobart Fuels has
been your trusted local fuel supplier and we take pride in delivering
exceptional customer service and competitive prices. Proudly serving homes,
farms, and businesses across Cumbria and southern Scotland, we provide reliable
fuel solutions tailored to your needs. Please take advantage of our Savers Plan Direct
Debit scheme, where you can pay a manageable monthly amount and build credit
for future heating oil deliveries. This flexible plan ensures you're always
prepared, making it easier to budget for your heating needs throughout the
year. Allow us to track your fuel levels and schedule deliveries as needed with
our tank monitoring service so that you can focus on what matters most without
worrying about your tank running low.
Use our fuel cards nationwide at a wide network of UK Fuels sites to streamline your fuelling process and benefit from
competitive prices and monthly invoicing.
In addition to fuel, we also offer a wide range
of fuel tanks, lubricants and additives, and our dedicated team is always on
hand to assist you, ensuring you receive the best products and service every
step of the way. Whether you're heating your home, fuelling your farm, or
powering your business, Allan Stobart Fuels is here to ensure you receive
top-quality fuel with a commitment to excellence.
