All feedback is important to us and helps us to continue improving the Customer Experience
Prompt efficient service as always
Quick, efficient and friendly.
We have used Allan Stobarts fuels for a number of years and always had a first class service
Good service on the telephone and good timing on the delivery
Love the friendly telephone customer service. It couldn't be easier to place an order and the text messages to advise of expected delivery date are a great addition.
Excellent service from ordering online to delivery, very clear delivery date, text day before delivery and delivery without me needing to be home. I made sure there were no obstacles in the driver's way.
Prompt delivery from ordering and always an excellent service
Friendly, helpful and efficient on phone. Kept updated on delivery and delivered as agreed.
Always friendly and efficient service and will help out at short notice
First rate as usual, nothing more to say.
I've used Allan Stobart for domestic heating fuel for several years. They're always friendly and helpful and make the service feel personal. Their prices are competitive and deliveries are prompt and as scheduled. If I'm unsure as to how much fuel I need, they are flexible in allowing me to 'over-order', with payment being adjusted to match the actual amount on delivery. The staff in the office, and the delivery drivers, are first class. Definitely recommended.
I buy through a village co-cooperative so the price would be competitive. Delivery was on time. However, you need to get your accounts department sorted as I paid up front before delivery and received a second invoice for payment some days later. This was rectified but it had happened before on a previous delivery.
Perfect, as always-----so good on communication
Easy to order online / best price / good communication and delivered before expected date - great service
You never let us down (others have in the past) Everyone is friendly and helpful
Over the past 15years the office staff have always been pleasant and accommodating and the delivery drivers have always been careful and respectful of property.
Great service. Friendly drivers. Never a hassle.
They are a superb company and have supplied our oil for over 20 years. Three cheers and accolades galore! Thank you got such great service.
The delivery arrived on the day promised. The driver took care of everything, I had a cheery wave through the window. That was it, job done.
Great service, friendly staff and everything well explained. No faults at all.
For over four decades, Allan Stobart Fuels has
been your trusted local fuel supplier and we take pride in delivering
exceptional customer service and competitive prices. Proudly serving homes,
farms, and businesses across Cumbria and southern Scotland, we provide reliable
fuel solutions tailored to your needs. Please take advantage of our Savers Plan Direct
Debit scheme, where you can pay a manageable monthly amount and build credit
for future heating oil deliveries. This flexible plan ensures you're always
prepared, making it easier to budget for your heating needs throughout the
year. Allow us to track your fuel levels and schedule deliveries as needed with
our tank monitoring service so that you can focus on what matters most without
worrying about your tank running low.
Use our fuel cards nationwide at a wide network of UK Fuels sites to streamline your fuelling process and benefit from
competitive prices and monthly invoicing.
In addition to fuel, we also offer a wide range
of fuel tanks, lubricants and additives, and our dedicated team is always on
hand to assist you, ensuring you receive the best products and service every
step of the way. Whether you're heating your home, fuelling your farm, or
powering your business, Allan Stobart Fuels is here to ensure you receive
top-quality fuel with a commitment to excellence.
