All feedback is important to us and helps us to continue improving the Customer Experience
Easy to order online. Price was around local norm at the time. Delivery was very straightforward though lack of a definite delivery date was unsettling as we were close to running out of oil. Annoying emails following delivery asking for this review. Fact that this review form template asks which country (from a list of every country in the world) seems ridiculous given that Allan Stobart is supposed to be a local, family firm near Penrith.
Allan Stobart are as efficient as ever unlike the Prime Minister who keeps telling his dad was a tool maker whereas we just have a "Tool" who is running the country into the ground with his sidkick Ed Winmilliband. Imagine if they were rnning the ordering and delivery of oil!?
Excellent, prompt service as always, not much else I can say!
Always competitive, reliable and friendly. Nothing is too much trouble for the delivery drivers.
Efficient; friendly; reasonable pricing..
As usual, I had no difficulty in placing an order, I was informed of when the delivery would take place and it took place on the expected day. I have never been let down in years of experience with this company.
Prompt delivery, competitive pricing and friendly customer service.
As usual friendly efficient service with notification of delivery in advance
Allways a pleasure to deal with
Yet again superb delivery time ,before expected date ,staff are brilliant on the phone ,never any problems ,thanks again
Phone conversation very helpful with good advice and info. Resulting action efficiently achieved
Very efficent and polite service from ordering to delivery
Professional & polite telephone ordering process and heating oil delivered on schedule.
Always a good service. The driver is very kind.
Simple ordering. Reliable delivery.
The staff on the phone were very friendly, called me by my name, knew my account and promised delivery ASAP which they achieved.
Very efficient and reliable
Always on time never any bother to deal with
very efficient and friendly service.
Great customer service, deliveries made in a timely manner and kept updated on delivery progress. Delivery drivers always pleasant, helpful and courteous.
For over four decades, Allan Stobart Fuels has
been your trusted local fuel supplier and we take pride in delivering
exceptional customer service and competitive prices. Proudly serving homes,
farms, and businesses across Cumbria and southern Scotland, we provide reliable
fuel solutions tailored to your needs. Please take advantage of our Savers Plan Direct
Debit scheme, where you can pay a manageable monthly amount and build credit
for future heating oil deliveries. This flexible plan ensures you're always
prepared, making it easier to budget for your heating needs throughout the
year. Allow us to track your fuel levels and schedule deliveries as needed with
our tank monitoring service so that you can focus on what matters most without
worrying about your tank running low.
Use our fuel cards nationwide at a wide network of UK Fuels sites to streamline your fuelling process and benefit from
competitive prices and monthly invoicing.
In addition to fuel, we also offer a wide range
of fuel tanks, lubricants and additives, and our dedicated team is always on
hand to assist you, ensuring you receive the best products and service every
step of the way. Whether you're heating your home, fuelling your farm, or
powering your business, Allan Stobart Fuels is here to ensure you receive
top-quality fuel with a commitment to excellence.
