All feedback is important to us and helps us to continue improving the Customer Experience
As always the delivery was no later than promised and actually a couple of days early which is always appreciated. The tanker drivers are always friendly, helpful and respectful of the property. It’s useful to have the online ordering available again.
Always there when you need them, friendly service from staff and drivers, have been a customer for over 10 years and wouldn't change.
I had completely run out of heating oil and rang Stobarts, my long-time supplier, expecting to be told that the earliest delivery would be in a few days or even the following week. The woman who took my call was very sympathetic. She spoke to colleagues and then let me know that she had contacted a tanker driver in my vicinity and diverted him to my address to make an emergency delivery. From phone call to delivery was less than an hour. Absolutely brilliant!!
Very friendly and helpful staff and the delivery driver was a star. It's so easy paying by Bacs and the prices are always competitive.
Allan Stobart Fuels are always there when you need them, always polite, always on time, we highly recommend them. Good people to do business with.
Really great service from Neil, didn’t feel like just another customer, really quick delivery time
Spot on service, from placing the order to receiving the delivery. The call handler was very helpful, and the delivery arrived quicker than expected.
Excellent !!!!
Excellent service. Used them for 29 years. Wouldn't use anyone else.
Ordered one day - delivered early following day - perfection!
The service is second to none with excellent communication from point of order through to delivery!
Always reliable drivers always polite and friendly
Lovely friendly staff on the phone, quick delivery at a good price and good service on delivery
Quick nice mannered everything went as expected.
Always brilliant. Customers always come first . Cheerful drivers . And always great prices. Thank you .
always professional and polite
Faultless. They simply never let you down.
Great service arrived on time as they promised
Everything they do from ordering to delivery is perfect. Would recomend to anyone.
Brilliant service - used them for years and would highly recommend
For over four decades, Allan Stobart Fuels has
been your trusted local fuel supplier and we take pride in delivering
exceptional customer service and competitive prices. Proudly serving homes,
farms, and businesses across Cumbria and southern Scotland, we provide reliable
fuel solutions tailored to your needs. Please take advantage of our Savers Plan Direct
Debit scheme, where you can pay a manageable monthly amount and build credit
for future heating oil deliveries. This flexible plan ensures you're always
prepared, making it easier to budget for your heating needs throughout the
year. Allow us to track your fuel levels and schedule deliveries as needed with
our tank monitoring service so that you can focus on what matters most without
worrying about your tank running low.
Use our fuel cards nationwide at a wide network of UK Fuels sites to streamline your fuelling process and benefit from
competitive prices and monthly invoicing.
In addition to fuel, we also offer a wide range
of fuel tanks, lubricants and additives, and our dedicated team is always on
hand to assist you, ensuring you receive the best products and service every
step of the way. Whether you're heating your home, fuelling your farm, or
powering your business, Allan Stobart Fuels is here to ensure you receive
top-quality fuel with a commitment to excellence.