All feedback is important to us and helps us to continue improving the Customer Experience
All good.
They always are reliable and do the job.
excellent as ever
A very quick and competitive service. The office staff are really lovely; they couldn't be more helpful, and the delivery drivers are excellent. I used to use a well known online heating oil ordering service but I found that they were consistently more expensive (typically 3-4p per litre more) than going direct with a local supplier. When you're buying c5000 litres per year then it soon adds up to a considerable saving. So I now only ever buy heating oil from Alan Stobart and have done for the last 8 years now.
Great service, happy staff
Brilliant service,from ordering to delivery,kept informed by text & e mail about delivery day. Thank you.
Always a top service
Stobart do what they say will so, which is what I like.
Since Elaine at WCF retired, placing an order somehow became difficult. Moving to Allan Stobart has been a breath of fresh air. From placing an order to final delivery everything is spot on. Thankyou!
We have used Allan Stobart Fuels for our domestic heating oil since moving into our property in January 2025. As we rely on oil for our heating, hot water and cooking supply has always been paramount especially during the winter months. We have always received excellent service and supply from them. This was particularly appreciated during the recent political crisis. We would highly recommend Allan Stobart Fuels & Lubricants to anyone looking for top class service and supply.
We have recently bought a house with an oil tank - we have never had an oil heating system before, so are a little lost with it all. I called and spoke to Ellie, who was absolutely amazing and she talked through how the oil deliveries work and what we needed to do. We placed our order and had great communication through emails and text messages, letting us know when to expect our delivery. Miles delivered our oil for us and he was a delight to deal with, he explained how to check our tank for oil and the importance of keeping the tank lid clean, so no debris gets inside the tank. I am blown away with the outstanding service that I have received and highly recommend Allan Stobart Fuels, I will not hesitate to use them again for my next delivery.
Always arrive on time good communication from drivers and office
First class always deliver prompt
Very helpful fair price and delivery when wanted
My heating oil was delivered within two days of ordering it, and was not as expensive a thought it would be. Though my oil tank is quite close to the house, a didn’t realise that the delivery had been made because there was no disturbance.
Oil delivered to schedule at a competitive price
Very professional when ordering. Delivery on time and driver (Mike ) very courteous and helpful. Wouldn’t go anywhere else. Thanks.
Oil delivered as promised - nothing else to say…..
Competitive prices, updated all along the way, delivery always sooner than estimated and no need to be in as along as tank accessible. Great!!!!
Excellent. Price matched! Reliable. Very good, accessible and friendly staff. Easy to place order.
For over four decades, Allan Stobart Fuels has
been your trusted local fuel supplier and we take pride in delivering
exceptional customer service and competitive prices. Proudly serving homes,
farms, and businesses across Cumbria and southern Scotland, we provide reliable
fuel solutions tailored to your needs. Please take advantage of our Savers Plan Direct
Debit scheme, where you can pay a manageable monthly amount and build credit
for future heating oil deliveries. This flexible plan ensures you're always
prepared, making it easier to budget for your heating needs throughout the
year. Allow us to track your fuel levels and schedule deliveries as needed with
our tank monitoring service so that you can focus on what matters most without
worrying about your tank running low.
Use our fuel cards nationwide at a wide network of UK Fuels sites to streamline your fuelling process and benefit from
competitive prices and monthly invoicing.
In addition to fuel, we also offer a wide range
of fuel tanks, lubricants and additives, and our dedicated team is always on
hand to assist you, ensuring you receive the best products and service every
step of the way. Whether you're heating your home, fuelling your farm, or
powering your business, Allan Stobart Fuels is here to ensure you receive
top-quality fuel with a commitment to excellence.