Welcome to our frequently asked question page. We hope these questions provide you with the information you need but please don't hesitate to give us a call on 01697 76575 with any other queries!
Yes, if we can easily access your oil tank and it is not locked.
Yes, we can do small tanker deliveries. Please advise us at the point of ordering of any special requirements.
We accept payment by debit or credit card (excluding AMEX), direct debit, BACS, standing orders or cheque. Please call if you would like to arrange any of these payment methods.
We offer a direct debit scheme that allows you to spread the cost of your fuel bill. By building up credit in your account towards future fuel orders. It is incredibly flexible with the payment day and amount decided by the customer and it can be amended at any time by our sales team.
Our tankers have hoses which can reach up to 160ft enabling us to deliver fuel to even those hard-to-reach tanks.
Our deliveries are metered. Once the driver has finished the delivery, he will print a ticket showing the precise amount dispensed. If nobody is around, the driver will post the ticket through the letterbox or leave in a safe place on or nearby the tank.
The minimum delivery is 500 litres, but by special arrangement you can visit our site and collect smaller quantities.
Domestic kerosene (heating oil) is charged at 5% VAT. Gas oil (red tractor diesel) is charged at 5% VAT for deliveries up to 2300 litres (500 gallons) and 20% VAT for delivers above 2300 litres (500 gallons). Derv (white/road diesel) and petrol are both charged at 20% VAT.
To calculate how much your tank holds you need to measure the length, width and height of your metal tank in feet and then multiply these 3 figures together. Then take the total and multiply by 6.25 to give the cubic capacity in gallons. To convert this figure to litres, multiply by 4.54.
For example; -
Length 4ft x width 5ft x height 4ft, multiplied together = 80. -
Multiply by 6.25 = 500 gallons. -
To convert to litres, multiply 500 gallons x 4.54 = 2270 litre capacity tank.
If you have a plastic tank, the capacity is embossed on most tanks near the lid.