Can you make unattended deliveries?

Yes, if we can easily access your oil tank and it is not locked. 

I live on a narrow lane; do you have a small wagon?

Yes, we can do small tanker deliveries. Please advise us at the point of ordering of any special requirements. 

What methods of payment can I use?

We accept payment by debit or credit card (excluding AMEX), direct debit, BACS, standing orders or cheque. Please call if you would like to arrange any of these payment methods. 

Do you offer any payment plans?

We offer a direct debit scheme that allows you to spread the cost of your fuel bill. By building up credit in your account towards future fuel orders. It is incredibly flexible with the payment day and amount decided by the customer and it can be amended at any time by our sales team. 

My oil tank is a little way from the road, will you still be able to deliver?

Our tankers have hoses which can reach up to 160ft enabling us to deliver fuel to even those hard-to-reach tanks.  

How do I know how much oil was delivered?

Our deliveries are metered. Once the driver has finished the delivery, he will print a ticket showing the precise amount dispensed. If nobody is around, the driver will post the ticket through the letterbox or leave in a safe place on or nearby the tank.  

What is your minimum delivery? 

The minimum delivery is 500 litres, but by special arrangement you can visit our site and collect smaller quantities.

What is the VAT rate on fuel?

Domestic kerosene (heating oil) is charged at 5% VAT. Gas oil (red tractor diesel) is charged at 5% VAT for deliveries up to 2300 litres (500 gallons) and 20% VAT for delivers above 2300 litres (500 gallons).  Derv (white/road diesel) and petrol are both charged at 20% VAT. 

How can I tell how much oil my tank holds?

To calculate how much your tank holds you need to measure the length, width and height of your metal tank in feet and then multiply these 3 figures together. Then take the total and multiply by 6.25 to give the cubic capacity in gallons. To convert this figure to litres, multiply by 4.54. 

For example; - 

Length 4ft x width 5ft x height 4ft, multiplied together = 80. - 

Multiply by 6.25 = 500 gallons. - 

To convert to litres, multiply 500 gallons x 4.54 = 2270 litre capacity tank.

If you have a plastic tank, the capacity is embossed on most tanks near the lid.

How do I set up a business account?

To apply for an account, please call our sales team on 016974 76575 who will be more than willing to assist in the process or visit our Commercial page.